Last Updated: December 5, 2024
Rush Street Interactive, LP and the Rush Street group companies, (hereinafter collectively referred to as "RSI," "us," "we," "our," or "Company") has created this Privacy Policy to apply to all users and customers of this casino for fun website (can.betrivers.net) and all digital assets, including if applicable, our mobile site contained or offered therein or concurrently (collectively, our "Services"). This Privacy Policy describes, among other things, the types of information we collect from users when you use our Services, how we use it, and how you can access your information.
This Privacy Policy does not apply to information collected or obtained by any third party, including through any application or content that may link to or be accessible from or on the Services. This Privacy Policy is integrated into and constitutes part of our Terms of Service ("Terms of Service").
BY CONTINUING TO USE THE SERVICES AND PROVIDING US WITH YOUR PERSONAL INFORMATION (DEFINED BELOW), YOU CONFIRM THAT YOU HAVE READ THIS PRIVACY POLICY AND THE TERMS OF SERVICE AND EXPRESSLY CONSENT TO OUR COLLECTION, PROCESSING, USE, AND SHARING OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY AND THE TERMS OF SERVICE, AND TO THE UPDATES TO THE POLICIES POSTED HERE FROM TIME TO TIME.
When you have elected to establish an account with another service offered by RSI or one of its affiliated entities, including without limitation wagering sites and applications, you agree that we may use any information you provide in connection with registration and use of the Services to establish accounts for such other Services.
We may collect the following categories of information about you, which are described in more detail below: (A) Information you provide to us, (B) Information we may automatically collect, and (C) Information we may receive from third parties and (D)Cookies and other tracking technologies.All of the information listed in (A)-(D) is detailed below, and hereinafter referred to as "Information." We collect your Information as authorized under Alberta’s Personal Information Protection Act, SA 2003, c P-6.5. If you have any questions about how we collect Information, you can contact us under the How to Contact Us section.
In using our Services, you may provide us with Information, including, without limitation:
Our Services may automatically collect certain Information about you. This Information may be used by RSI for the operation of the Services, to maintain quality of the Services, and to provide general statistics regarding use of the Services. This Information may include:
We may also collect Information about you from other sources including third-party websites we collaborate with, social media platforms, and/or from publicly available information (e.g., from the Canadian postal service) to help us provide services to you, to confirm your location, to verify your identity, help prevent fraud, and for marketing and advertising purposes. This Privacy Policy only applies to information collected by our Services. We are not responsible for the privacy and security practices of those other websites or social media platforms or the information they may collect (which may include IP address). You should contact such third parties directly to determine their respective privacy policies. Links to any other websites or content do not imply endorsement or recommendation by us to the linked website or social media platform, and/or content.
We may combine this information with personal Information provided by you. This helps us update, expand, and analyze our records, identify new customers, and create more tailored advertising to provide services that may be of interest to you. The Information we collect from other sources may include identifiers, commercial information, internet activity information, and inferences about preferences and behaviors. We collect such Information from the following sources:
When you create a player profile or account for our Services, we (directly or through our third-party service providers, including via Know Your Customer software) may perform an identity verification check in order to verify the Information you have provided to us. This verification may include review against state and federally-maintained lists related to anti-money laundering, high risk gamblers, and politically exposed persons. We collect this Information to confirm whether there is a conflict that may prevent you from legally or safely using our Services.
When you engage in certain transactions while using the Services, we may also (directly or through our third-party service providers) perform additional background checks on you in order to verify your history and any other Information you have provided to us. These additional background checks may vary on a case-to-case basis but could include general background investigations. You hereby expressly consent to such additional background checks and acknowledge that we are not obligated to advise you when we perform an additional background check or the nature of any investigation.
We and/or certain service providers operating on our behalf may collect the above Information directly and through the use of third parties using certain technologies, such as cookies, web beacons, pixels, tags, JavaScript and other similar technologies. Third-party service providers, advertisers, and/or partners may also view, edit, or set their own cookies or place their own web beacons.
Our use of online tracking technologies may be considered a “sale” or “sharing” under certain laws. To the extent that these online tracking technologies are deemed to be a “sale” or “sharing” under certain laws, you can opt-out of these online tracking technologies by submitting a request via email to [email protected].
We will use and process your Information for the specific purposes for which you provided the Information, as you consent to at the time of collection. The following are some other ways in which we may use your Information that include, but are not limited to, the following:
We may also use Information that has been de-identified and/or aggregated for purposes not otherwise listed above.
We may share your Information as set forth in this Privacy Policy and in the following circumstances:
Our Services may offer social sharing features and other integrated tools (such as Facebook, YouTube, Twitter, or Instagram), which may let you share actions you take on our Services with other media that are not owned or controlled by us. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features. This Privacy Policy only applies to Information collected by our Services. We are not responsible for the privacy and security practices of these social sharing features or the Information collected by these tools (which may include IP address). Links to any social sharing features does not constitute or imply an endorsement or recommendation by us of the linked website, social media platform, and/or content.
If you use the message boards, chat rooms, comment tools, or other public forums of the Services, you will be publicly identified by your screen name you use and other User Content (as defined in our Terms of Service) you submit. Additionally, when you participate in certain promotions offered through the Services (e.g., the Leaderboard Promotion), we may also identify you by your screen name. Your screen name and all Information you provide on these public forums will be viewable by the general public. We cannot be responsible for any Information in your screen name or which you choose to post on public forums, and we recommend careful consideration before you include any personal Information in your screen name or otherwise post such Information. You agree that you will not disclose personal Information relating to any other person in a public forum of the Services without that person's prior, express consent.
We use commercially reasonable measures to provide our Services. This includes administrative, physical, technical, and operational safeguards based upon risk assessment for the protection of the security, confidentiality, and integrity of personal Information. We monitor developments in technology and security to help keep our measures up to date and appropriate. However, you should assume that no data transmitted over the Internet or stored or maintained by us or our third-party service providers can be 100% secure. Therefore, we do not promise or guarantee, and you should not expect, that your Information or private communications will always remain private or secure. We do not guarantee that your Information will not be misused by third parties. We are not responsible for the circumvention of any privacy settings or security features. You agree that we will not have any liability for misuse, access, acquisition, deletion, or disclosure of your Information.
If you believe that your information has been accessed or acquired by an unauthorized person, you agree to promptly contact us via the How to Contact Us section below so that we can quickly take necessary measures.
We will retain your Information for as long as needed to provide you Services. If you wish to request that we no longer use your Information to provide you Services, please contact us at [email protected]. Please note that when exercising your right to restrict processing, your Account will be closed and any promotional bonus, prizes, or benefits which may have been acquired will be forfeited. Following the closure of your Account, we will retain and may continue to process your Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements, and will delete and destroy it in accordance with our retention policy and schedule. In accordance with our routine record keeping, we may delete certain records that contain Information you have submitted to us. We are under no obligation to store such Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Information.
We will not send you electronic advertising or marketing messages without your consent. This refers to express consent unless consent may be implied pursuant to an act to promote the efficiency and adaptability of the Canadian economy by regulating certain activities that discourage reliance on electronic means of carrying out commercial activities, and to amend the Canadian Radio-television and Telecommunications Commission Act, the Competition Act, and the Telecommunications Act, S.C. 2010, c. 23. You may opt out of receiving emails from us by following the instruction in any promotional emails you receive from us, or through your My Account page or How to Contact Us. If you opt out, we may still send you transactional or relationship email messages about our ongoing business relationship. If you no longer want to receive marketing and promotional emails from us, you may click on the "unsubscribe" link in the email to unsubscribe and opt-out of marketing email communications or see How to Contact Us below for more information.
By voluntarily signing up for our text messaging services, you agree that you have provided us with your express opt-in consent to be contacted by text message including by the use of an automatic telephone dialing system (ATDS) to deliver text messages to the mobile phone number which you provided to us. We will use the Information we obtain in connection with the text messaging services in accordance with this Privacy Policy. Your express consent to receiving text messaging from us is not a condition of services. The number of text messages you receive will be based upon the text messaging service(s) you sign up for. If you no longer want to receive text messages from us, reply STOP (or as otherwise instructed) in the text message. Msg or data rates may apply.
Push Notifications. With your consent, we may push notifications to your mobile device to provide game-related information, service updates, promotional communications, and other related messages. You can deactivate these notifications by changing the notifications applied to our mobile application on your device, or you can opt out of receiving these notifications through your My Account page.
You may see advertisements from us or other gambling organizations when you visit social media platforms. While most social media platforms do not allow users to restrict all advertisements, users may have choices related to what types of ads they see, including ads related to gambling. If you want to restrict the ads you see related to gambling, you can go to those websites to adjust your privacy choices on those sites:
You may choose to disable certain Geolocation Technologies through the location settings applied to our mobile application on your device. You may also disable certain Geolocation Technologies by deleting our mobile application from your device or otherwise ceasing use of the Services. If you turn off any Geolocation Technologies, you may not participate in wagering activities available through the Services but may continue to access or otherwise use the Services. It is a federal offense and a violation of gaming jurisdiction law for persons physically located outside of the gaming jurisdiction, Alberta, to engage in internet wagering through a casino in the gaming jurisdiction. In order to participate in certain features offered on our Services, including wagering games, you must be physically located in the gaming jurisdiction.
To exercise choices regarding the marketing information you receive, you may also review the following links:
Except as required to process a transaction, to maintain our business records, or as required or permitted by applicable law, you may withdraw or modify your consent, subject to legal and contractual restrictions, provided that reasonable notice is given to us. If you withdraw your consent to receive information regarding certain products, publications, services, or events being offered by us, you may not be made aware of same. Refusal or withdrawal of consent from use of Information may result in our being unable to provide you with our Services.
To the extent that certain provincial laws provide users with certain data subject rights, those rights may be honored by the Company following proper authentication and verification. Please see the How to Contact Us section below for more information.
We take reasonable steps to confirm that the Information we use is accurate and up to date. To help us in this endeavor, you must immediately update your Information if you determine it is no longer accurate.
The Services collect Information and process and store that Information in databases located in the United States and Canada.
This means that we may process your Information outside of Alberta. When we do this, we make efforts to provide the same level of protection to your Information that we provide in Alberta. You can obtain more information regarding our data protection practices by contacting us via the How to Contact Us section below.
If you are visiting the Services from a country outside the United States or Canada, you should be aware that you may transfer personally identifiable Information about yourself to the United States, and that the data protection laws of the United States may not be as comprehensive as those in your own country. By visiting the Services and submitting any personally identifiable Information, you consent to the transfer of such personally identifiable Information to the United States.
The Services are intended only for users over the age nineteen (19) and we do not knowingly collect Information from persons under nineteen (19) years of age. If we determine that a user is under this age, we will not use, maintain, or continue to collect Information from such user. If you are a parent or guardian and believe we mistakenly collected Information from your child who is under nineteen (19) years of age, you can contact us by going to the How to Contact Us section below and we will delete the Information.
If you have any questions or concerns arising from our collection or handling of your non-gaming Information, or compliance with this Privacy Policy (a "Privacy Complaint"), you may contact our Privacy Team at any time by contacting us at [email protected]. To provide a better service and for your protection, telephone conversations, chats, and emails may be recorded and/or monitored by designated staff.
We endeavor to respond to all Privacy Complaints as soon as possible. If you are not satisfied with the way that our Privacy Team handled your Privacy Complaint, our management may intervene to resolve any outstanding grievance, and we will endeavor to satisfy your concern. If any concerns are not resolved to your satisfaction, you may contact the applicable privacy regulator, as follows:
Office of the Information and Privacy Commissioner of Alberta
#410, 9925 - 109 Street
Edmonton, Alberta
T5K 2J8
Phone: 780-422-6860
Toll Free: 1-888-878-4044
Fax: 780-422-5682
We reserve the right to provide a copy of your complaint and relevant documentation to the privacy regulator.
To exercise any of the rights described above, please submit a verifiable consumer request to us via the Your Privacy Choices form or via one of the methods described below. The verifiable consumer request must:
To help protect your privacy and maintain security, if you request access to or delete your Information, we will take steps and may require you to provide certain information to verify your identity before granting you access to your Information or complying with your request. This information may include asking for identifying information like a phone number, email address, or home address. In addition, if you ask us to provide you with specific pieces of Information, we may require you to sign a declaration under penalty of perjury that you are the consumer whose Information is the subject of the request. Only you or your authorized agent may make a verifiable consumer request related to your Information. If you designate an authorized agent to make a request on your behalf, we may require you to provide the authorized agent written permission to do so and to verify your own identity directly with us (as described above). You may also make a verifiable consumer request on behalf of your minor child.
Visit: Your Privacy Choices
Email us: [email protected]
Write us:
Rush Street Interactive, LP
ATTN: Legal – Privacy Counsel
900 N Michigan Ave, Suite 950
Chicago, IL 60611
Individuals with disabilities who are unable to usefully access our Privacy Policy online may contact us to inquire how they can obtain a copy of our policy in another, more easily readable format.
We reserve the right to change, modify or amend this Privacy Policy at any time to reflect changes in our products and service offerings, accommodate new technologies, regulatory requirements, or other purposes. In the event we make changes to this Policy we will notify you and obtain your consent before you use our Services.
If you have any questions about this Privacy Policy or the Information we have collected about you, please contact us at the following:
Email us: [email protected]
Write us:
Rush Street Interactive
Attn: Legal - Privacy Counsel
900 N Michigan Ave, Suite 950
Chicago, IL 60611